Process Improvement

process improvement

Importance of Business Process Improvement

Poor processes can hurt a business. RTG Solutions Group partners with your team to map out current processes, identify the bottlenecks and outline a path forward that improves efficiencies. Outdated or inefficient processes in a business result in excess cost, schedule delays, and strained communications among work streams. In a competitive changing marketplace, the proficiency of a business’s processes directly impacts its bottom line and growth. Leaders committed to business process improvement needs across the organization, will increase efficiencies and reduce costs.

Yet, improving processes alone, without addressing the development of your people and improving communications, will not achieve long-term growth. Process improvement is 1 of 3 pillars that we believe are critical to an organization’s success. This approach is foundational to who we are. When an organization develops their people, continually improves processes and is committed to communication, they position themselves for success.

Measuring Business Process Improvement Efforts

Prior to tackling how to improve a process, the project team must set a standard by which to measure process improvement efforts. We believe it is important to establish a baseline measurement to evaluate success made within a business. This is a critical step that is often skipped. When you change how something is done, how do you know if your team’s efforts were effective if you don’t measure it?

Examples of measuring lean process improvement:

Problem: High employee turnover

Measurement: Increase in length of time employees are with organization


Problem: Too much time to process patient lab specimens in a hospital for timely decisions by doctors

Measurement:  Reduction in length of time to process lab results


Problem: Documentation of procedures or employee training is out of compliance, threatening loss of customer contract.

Measurement:  All documents and training meet compliance standards by governing body


Problem: Takes too long to recruit, hire and have new employees start their position

Measurement: Reduction in number of days to interview, hire and onboard new employees

We believe that practicing process improvement methods engages everyone in an organization, building a culture of empowerment and continuous improvement. Each contributor, at every level of an organization, plays a role in identifying how something can be improved. It’s important to continually evaluate how steps in a process be reduced to save time, money and resources.

Why partner with a business process improvement consultant?

Partnering with a business process improvement consulting firm can help your organization chart the business for sustained growth. In changing global business conditions, the assistance of a results-focused consultant can be invaluable. Finding the right fit with a business process improvement consultant can make the difference in overcoming your business challenges head-on.

RTG Solutions Group develops a pathway for organizations to realize their full potential. We work alongside the project team to assess the root causes of operational issues. Through proven methods, we develop solutions to remove the barriers while teaching team members to implement effective strategies. The result is measurable cost reduction, elimination of waste, and a sustainable platform for growth.

Business process improvement is about streamlining every aspect of a business. It’s about improving efficiencies. It’s what we do. And we’re good at it. We won’t just highlight the gaps and bottlenecks. We’ll fix the problems and teach your teams how to access and fix future issues in your business.

Let’s start a conversation to determine how we can help take your business to the next level. Contact us today.

“A vision cannot be realized without the ability to execute.”

Khris K. Bhattan
President, RTG Solutions Group
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Would you like to improve your business processes?