business process

Change Model Shreds Silos and Engages Associates

The Client

One of the top three Military Defense Contractors for the United States Army, Air Force, Navy and Marine Corp.

The Challenge Statement

Incorporate a Change Management model that will break down silos within the organization, eliminate redundancy and wasteful processes, while promoting associate engagement, empowerment and cohesive team building.


Develop and incorporate a Change Management methodology that unilaterally and cross-functionally sweeps throughout the organization, beginning with the Executive Leadership team.

Engage each associate at every level of the organization through education and training. Through the Instructional Design models, train associates how to incorporate the Change Management methods into the various Value Streams of the organization.

Intended Outcomes

Eliminate silos within the organization; provide full visibility and transparency throughout the company. Incorporate a strategic Change Management model executable by all associates throughout the organization. Baseline engagement and adoption by the entire executive staff with measurable goals and prioritized objectives.

What Did the Team Achieve?

Adoption across all Value Streams was achieved by way of education and training of the chosen Change Management methodology. Increase in associate engagement through issue identification, problem solving and development of a sustainability model. Total alignment with corporate goals and initiatives which led to an increase in overall customer satisfaction ratings.

What Results Did the Solutions Yield?

Business Results

  • 42% Increase in Initiative Execution
  • 13% Increase in Training Enrollment
  • 7% Reduction in Overall Attrition
  • 100% Leadership Adoption

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