Digital Consulting Services

digital consulting services

DIGITAL CONSULTING SERVICES: THE FUTURE OF WORK IS HERE

The future of work is here. Our digital consulting services can help your business embrace technology and fuel a digital transformation in your workplace.

Long gone are the days of fearing that robots will replace the human workforce–only 5% of all jobs can be fully automated. When you incorporate the right technology, your employees can do more creative and critical tasks.

Are smartphones and personal devices distractions in your workplace? What if we told you they could be a major asset? According to this report, 87% of companies require their employees to use work-related apps on their personal smartphones.

BYOD policies–that is, Bring Your Own Device–cut costs and boost productivity. In fact, according to Forbes, BYOD results in cost savings of $350 per employee annually, and increases productivity by 34%.

Sticky notes and handwritten lists are great, but the right applications and software can propel your business ahead of the competition.

Researching, purchasing, and implementing new technology in an organization is tricky. At RTG Solutions Group, our digital consulting services take the headaches and guessing games out of technology implementation.

We help your business every step of the way, from conducting a needs assessment to rolling out the new software.

DIGITAL TRANSFORMATION FOR BUSINESSES

supply chain management technology

Workplace technology is not just something to keep the IT department busy. All business departments–across all industries–can experience productivity gains from digital tools.

At RTG Solutions Group, we know that weaving the right technology across an organization can elevate productivity and scale-up performance at every level.

With the work from home movement revolutionizing the way we work, it is more important than ever to wisely incorporate tech into business processes.

Our digital consulting services will help your organization select the right technology to tackle your unique business needs and strategic goals.

A digital transformation in your organization can boost efficiency and improve processes in all the following areas:

Employee Training

Learning Management Systems (LMS) allowed businesses to quickly pivot to remote training during the COVID-19 pandemic, and they are here to stay.

They centralize and automate learning & development tasks, making it easier than ever for businesses to train employees and track learning. LMS implementation is no walk in the park, but we will devise and execute a winning roll-out strategy for your business.

Additionally, innovative learning tools like micro-learning, AR/VR, mobile learning, and gamification boost employee engagement and promote continuous learning.

Inventory Management

Enterprise Resource Planning (ERP) software is the gold-standard in inventory management tech.

ERPs manage and merge all-things inventory related – procurement, logistics, inventory, risk management, vendor relations – in one easy platform. With so many ERPs out there, it can be difficult to pick the right one.

As part of our digital consulting services, we will help your business select the right ERP for your business’ unique needs.

Customer Service

Customer Relations Management (CRM) platforms are one of the most important business innovations of the last 50 years. A CRM won’t just organize all your interactions with current and potential customers. It gives you invaluable insight into what is working and what isn’t in your customer service strategy.

The end-result? More conversions, happier customers, and faster growth.

Document Management

At RTG Solutions Group, our digital transformation strategy is a little different from most. We won’t always recommend that you run out and buy an expensive piece of new software.

We often find that clients already have fantastic digital assets – they are simply being under-utilized.

Common enterprise software like LMS, ERP, and CRM platforms can be used to optimize your document management strategy and tighten document workflows.

Supply Chain Management

Supply chain disruptions have all but toppled the global economy over the last two years.

From healthcare to food service, businesses across all industries suffered greatly from poor supply chain processes that buckled under the pressure of the pandemic.

Our digital consulting services can make your supply chain more sustainable and effective. We’ll help you implement game-changing digital tools like ERPs, Internet of Things (IoT), RFID tags, and prescriptive analytics.

Human Resources

HR can play a transformative role in your business, especially when given the right tools.

Payroll, talent management, diversity and inclusion training, employee development, benefits management, new hire onboarding – these critical HR duties can be optimized and simplified with technology.

LMS, Applicant Tracking Software (ATS), and other Human Capital Management (HCM) tools are based in HR but empower employees across the business. This, in turn, elevate performance across the organization.

STRATEGIC TECHNOLOGY IMPLEMENTATION

technology implementation team

Technology implementation is a science of its own. At RTG Solutions Group, our experts use a process-driven technology implementation approach that bypasses the chaos. Our team draws upon a range of techniques to ensure an effective implementation.

Change management expertise helps us ensure a smooth transition with minimal disruptions.

Our strategy consulting background allows us to connect your tech investment to your business’ overall strategic goals.

Our process improvement techniques guarantee that your new digital tools actually improve process efficiency, rather than complicate things further.

Are you investing in technology to transform a small business? Business transformation is in our wheelhouse. We’ll connect you with the tools and technology to revolutionize how your business creates value.

Here’s what we’ll do for your business:

PROJECT MANAGEMENT

At RTG Solutions Group, our digital consulting services go far beyond simply recommending an expensive product. We provide full project management services that take care of every step of the implementation.

In the process, we teach out the RTG Management System. This is our model for continuous improvement that ensures project success.

With the RTG Management System, your team will learn new ways to cut costs, increase revenue, boost employee engagement, improve communications – and more!

TECHNOLOGY NEEDS ASSESSMENT

A project needs assessment is a crucial first step to any technology implementation. It charts the path for success by outlining where your business is now, where you want it to go, and how we’ll get you there.

DEVELOP REQUIREMENTS DOCUMENT

As part of our digital consulting services, our experts will help you write a requirements document for the new technology.

This document outlines the purpose of the technology, who will use it, how it will be used, and how it is connected to different workflows in the organization.

IDENTIFY POSSIBLE SOLUTIONS AND VENDORS

The only downside to the wealth of technology that is available today? With so many options, it can be overwhelming to identify the right tool. Based on your project needs assessment, we’ll put together a list of the best solutions and providers.

DEVELOP RFP AND EVALUATE OPTIONS

After identifying possible technology vendors, we will put together a Request for Proposal (RFP) to select the best provider for your organization’s needs. We will then evaluate vendor proposals to determine which option will maximize ROI, minimize risk, and propel your business toward its strategic goals.

CHOOSE A SOLUTION

Based on all the information we have gathered in the project needs assessment, requirements document, RFP, and vendor proposals, we will work with the project team to select the right technology solution.

TECHNOLOGY IMPLEMENTATION

When people think about digital consulting services, they are really thinking about the implementation bit. Roll-out is one of the most important components of our digital strategy consulting, but it comes after a great deal of due diligence and planning.

As part of our implementation plan, we will test the software, set up necessary access and permissions, craft an employee training plan, and more.

SCALE-UP PRESENCE AND PERFORMANCE WITH RTG SOLUTIONS GROUP

At RTG Solutions Group, we are committed to people, process, and communication.

We believe that when a business develops its people, continually strengthens process efficiency, and engages in effective communication, it creates the conditions for boundless success and continuous improvement.

Technology can play a pivotal role in supporting people, process, and communication in your business. Our digital consulting services help organizations create new value, boost productivity, and engage employees.

Whether your organization is looking to implement a small technology change or lead a full-scale digital transformation, RTG Solutions Group has got your back.

Contact us today to learn how our digital consulting services can lead your business to breakthrough efficiency!

“A vision cannot be realized without the ability to execute.”

Khris K. Bhattan
PresidentPresident, RTG Solutions Group
Let's Talk Strategy!

Ramping up your technology? We can help.