Lean Process Improvement

Measure Success with Lean Approach Process Improvement Strategies


A culture built on Lean Process Improvement


At RTG Solutions Group, every team member is committed to a lean process improvement approach. It’s part of our culture. It’s in our DNA and even resonates in our company name.

We’re often asked: “What does RTG stand for?” Actually, there is intent behind our name. “RTG” is an acronym representing the strategic practice of measuring organizational effectiveness. Aligned with a lean process improvement approach, RTG = Return to Green.

Prior to tackling how to improve a process, the project team must set a standard by which to measure lean process improvement efforts. We believe it is important to establish a baseline measurement to evaluate success made within a business. This is a critical step that is often skipped over. When you change how something is done, how do you know if your team’s efforts were effective if you don’t measure it?

Examples of measuring lean process improvement:

Problem: High employee turnover

Measurement: Increase in length of time employees are with organization

Problem: Too much time to process patient lab specimens in a hospital for timely decisions by doctors

Measurement:  Reduction in length of time to process lab results

Problem: Documentation of procedures or employee training is out of compliance, threatening loss of customer contract.

Measurement:  All documents and training meet compliance standards by governing body

Problem: Takes too long to recruit, hire and have new employees start their position

Measurement: Reduction in number of days to interview, hire and onboard new employees

We believe that practicing lean process improvement methods engages everyone in an organization, building a culture of empowerment and continuous improvement. Each contributor, at every level of an organization, plays a role in identifying how something can be improved. How can steps in a process be reduced to save time, money and resources?

Lean process improvement is about streamlining every aspect of a business. It’s about improving efficiencies. It’s what we do. And we’re good at it. Let’s start a conversation to determine how RTG Solutions Group can help take your business to the next level.

We advocate for, and teach how, to monitor projects and priorities utilizing “red” and “green” indicators. This approach is foundational in our RTG Management System and part of Tiered Escalation.

With this proven binary tactic, there is no in-between. When assessing the status of a project, there is no “maybe” or “sort of.” If the item on a team’s Tiered Escalation board is “green,” the goal is on track to meet the deliverable date. If a project is in a “red” status, it is overdue or there is concern or problem that will impact meeting the deadline.

The team discusses how to help, and take action in real-time, to get the project back on track. In other words, the team collaborates, pulls resources and ideas to have the project “return to green” status.

As a business leader, often you know what’s broken. You’re just not sure how to fix it. Or you know the direction you want to take the company but don’t have the resources to make it happen. That’s where we can help. RTG Solutions Group excels at these types of consulting services. We are here to start the journey with you.

Grow your organization with RTG Solutions Group 

“A vision cannot be realized without the ability to execute.”

Khris K. Bhattan
President, RTG Solutions Group
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Looking to build a culture of process improvement?