Creating a culture of continuous improvement is about a commitment to always working towards making things better. The RTG Management System builds upon Lean practices to improve business process efficiency within any organization committed to continuous improvement. The proven method is applicable for any business size, industry, B2B or B2C, and product or service. It doesn’t matter how big or small or what you do as a business. It is about getting work done in an environment with emphasis on communications, streamlined processes and employee development and engagement.
The benefits of the RTG Management System are game-changers! The following seven attributes of organizations who are hitting on all cylinders, regardless of size, industry, product or service, include:
Real-time Problem Solving
Boundary-less communications and a continuous improvement culture helps leaders and teams solve critical problems and make informed, timely decisions that impact the bottom-line.
A learning culture built on transparency, communication and trust results in employees who are inspired, dedicated and committed to an organization, its values and success.
Consistent and structured information across workstreams transcends industry and technology, contributing to a collaborative and agile culture. Information shared from multiply perspectives, inspires innovation, aligns company goals and maximizes accountability at all levels of an organization.
In a structured vertical communication process, information consistently rolls up and down through each layer of a department or organization. This pathway limits information bottlenecks, contributing to timely decisions in a competitive environment.
Creating a healthy and safe working environment is foundational for all organizations. Proper safety training, education and regular communications positively impact expenses and productivity.
Lead vs. Lag Metric Decision Making
Many organization’s respond to Lag metrics like yesterday’s news; reactively. Leaders who establish and monitor Lead metrics have the opportunity to make smart decisions that can steer the organization to improve outcomes.
Reduce Cost & Increase Revenue
Organizations strive for continuous improvement within an organization, resulting in measured cost reductions and increase to the bottom-line revenue.
The Hub of the RTG Management System
Enveloping the strategic goals of an organization are three components that are integrated in all departments and vertical levels within an organization. The structure and consistency are foundational and traverses throughout all business units.
Daily Tiered Escalation
Tiered Escalation is a daily 15-minute stand-up meeting. Rather than a cascade of top-down information, Tiered Escalation communicates from the bottom upwards. Tier 1 team members communicate status of projects and alert supervisor to problems and bottlenecks in meeting deadlines. Issues that impact due dates are escalated to the next Tier. The tracking board highlights individual and team accountability. The status of each deliverable is highlighted in green or red. To ensure deadlines are met, the goal is to “Return to Green.”
Leader Standard Work
The Leader Standard Work is an individualized one-page planning and tracking sheet of daily, weekly and monthly work to complete. The practice enhances job performance and daily accountability. The Leader Standard Work is an effective tool to continually follow-up on commitments to others and the team. There is connectivity between Tiered Escalation, the team’s visual display board and each individual’s weekly meeting with their manager.
Weekly One-on-One meeting (O3)
The 30-minute weekly recurring meeting is between an employee and their direct supervisor. The specific structure provides an opportunity for non-work-related discussion and news within the team and company. Employee personal and career development is key component of each meeting. Adherence to time and structure is critical.
The RTG Solutions Group team can assist your organization in implementing the RTG Management System to transform your organization’s culture to one of continuous improvement.
Contact us today at 813-943-5727.